Refund Policy

Last updated: 15/06/2025 

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I want you to love your print!

 

Because each item is custom made after you order using Printify, please read the following about returns and refunds. 

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Made to Order

All prints are made after you order, so I cannot accept returns or exchanges for change of mind. 

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Damaged or Faulty Items

If your print arrives damaged or defective, please contact me within 14 days of delivery. Include a photo and your order number. I will arrange a replacement or full refund.

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Late or Lost Deliveries

If your order hasn’t arrived after 15 business days (UK) or 30 business days (international), please contact me for help tracking your order.

Non-Returnable Items

• Personalised or customised prints

• Items returned without prior approval

• Change of mind or incorrect order by the customer

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How to Request a Refund or Replacement

Email me at: leoexplr@gmail.com with your order number, problem details, and photos if damaged or faulty. 

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Your satisfaction matters! If there’s any problem, please contact me. I’m here to help.